Privacy policy

Privacy Policy


Mail Order Music Berlin is committed to the protection of the personal data of our customers. In handling it, we adhere strictly to the provisions of the pertinent German legislation such as the Telemedia Act (TMG) and the Federal Data Protection Act (BDSG).






During transmission, your personal data is protected by 128 bit SSL (Secure Socket Layer) encryption. Unauthorized persons have no access to our secure servers.






Your private information is stored only to the extent to which it is necessary to process your order. We retain your data only as long as it is needed to fulfil our clearly defined contractual obligations, and for strictly legal purposes.




You have the right to alteration or deletion of your data at any time, free of charge. Please contact us via email ( or in writing if you would like us to disclose the data we have stored pertaining to you.


Mail Order Music Berlin will not pass on your data to third parties, unless this is required by our partners in immediate connection with the processing of your order. In this case, we will keep the forwarded information to a strictly necessary minimum.


Our online store uses cookies to facilitate the use of the shopping basket feature and to speed up the login process for returning customers. The cookies expire automatically after 365 days. If you prefer not to make use of cookies in connection with our website, please change the settings of your browser accordingly.


Usage of facebook-plugins


This website uses plugins for the social networking site, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). If you access our website from web pages which have such a plugin, this creates a link to the Facebook servers and the plugin is shown on the web page by a message to your browser. The facebook server will receive information on which of our websites you have visited. If you are logged in as a member of Facebook at the same time, Facebook will allocate this information to your personal Facebook user account.When using the plugin functions (e.g. clicking on the "like" button, making a comment), this information is also assigned to your Facebook account; you can only prevent this from happening by logging out before using the plugin. You will find further information on the elicitation and usage of data by facebook, your rights and capabilities of protecting your privacy in the data privacy policy on Facebook.


Safety note


We use all the technical and organisational methods we can to ensure that your personal data is not accessible to third parties. However, we cannot guarantee complete data security for e-mail communication, so we recommend you use the post for any confidential information.


Mail Order Music Berlin
Andreas Horn
Onkel-Tom-Str. 3

14169 Berlin


Business Hours:


Mo-Fr 9:00 a.m. to 6:30 p.m.

Sa 9:00 a.m. to 2:00 a.m.

Phone: +49 30 801 95 767

Fax: +49 30 801 95 769


© Mail Order Music, July 2012